We are a creative acengy focusing on
integrated development of products and services

RESEARCH

The road to building successful business begins with in-depth understanding of users’ and customers’ needs. Our research services are based on a wide set of methods and years of practical work in the field.

Expert Evaluation

This is an efficient method to assess usability, ergonomics and overall user experience. Our experts will evaluate a product, service or user interface from user’s perspective and make improvement suggestions.

 

User Experience Test

We design and conduct user tests to evaluate individuals’ experiences when interacting with specific products, services, user interfaces or systems. Based on test results our experts will make a list of possible design solutions to improve overall user experience.

Co-Creation Workshops

Co-creation workshops bring different stakeholders around one table in order to generate concrete design solutions in short periods of time. During these sessions, users, customers and designers work as equal partners around specific problems addressing the issue from different perspectives. As a result, our experts summarize and present concrete solutions based on knowledge gathered from different stakeholders.

 

User and Customer Research

User and customer research is used for detailed mapping and analysis of individuals’ motivations, key activities as well as operating context and its evolvement with time. Acquired insights are used to generate novel perspectives and substantial improvements to products, services and business models. Depending on the case and its scope, we utilize multiple research methods including observations, interviews, questionnaires and group discussions to achieve desired outcomes. 

 

INNOVATION

STRATEGY AND INNOVATION

We believe that the road to building tomorrow's success begins by questioning old operations and models. Our Strategy and Innovation service will be questioning all of these old business habits and it will energize your Business to the future.

We believe that the road to building tomorrows success begins by questioning old operations and models. Our Strategy and Innovation service will be questioning all of these old business habits and it will energize your Business to the future.

Business Innovation

These services will help you to get new perspective on your business and visualize mutually developed ideas in order to facilitate further decision making. We plan and organize versatile events, where clients, users and developers can share their knowledge and find novel solutions.

 

Product and Service Strategy

Bringing together people with different experiences and backgrounds to the table and finding new approaches to current and forthcoming opportunities. Product and Service Strategy service are aimed to finding out-of-the-box ideas and concepts that would help businesses to grow.

Customer Insight

We are a partner for developing customer-driven businesses through in-depth customer insights. Gathering and analyzing customer knowledge both internally and externally helps to derive relevant factors and enhance decision making. Customer insights are crucial for developing and refining corporate strategy.

 

Funding Application Service

This service has been developed to help our customers get funding for their projects. The negotiations with the Investor e.g Tekes and the filling out of the funding applications are a part of this service. Our role in the funding process will always be neutral and professional. 

 

Strategy & Innovation was succesfully applied to Foller platform, an innovative business to tackle the global challenge of cutting down food waste. For more information, please visit:

www.foller.fi

MANAGE

LINK management professionals guarantee the success of your project! We execute projects with our agile methods, understand the impacts of different company cultures, react quickly to changes and solve problems in a creative and timely way.

Consulting Services:

Our experts help in solving the pain points of existing project policies and in creating a modern and efficient project management culture for the company.
 

Project Planning:

Success lies in planning – also in projects. We define the project together with the customer, create the budget, schedule and reporting models – we make a plan that is easy to follow and implement.

Management:

LINK management adapts to current situations. Whether we lead a single designer, a group of multidisciplinary experts or a team combined from our partner network, we always work in an agile way and set the user and customer in focus.

 

Specialties:

Integration projects in:

  • Product and Service Design
  • Digital and physical interfaces
  • Research, User Experience, Design and Technology

 

 

SERVICE DESIGN

We help our clients in innovating new services, expanding their offering from physical products to services, and improving their existing services. We focus on the needs of all stakeholders in the value-chain.

Stakeholder Mapping and Personas

Understanding the needs of stakeholders and creating user personas forms a basis for targeted and personalized service creation. To create proper stakeholder maps and personas we use various research methods for data gathering.
 

Service Concepting and Visualization

We are experienced in facilitating inspiring workshops where we brainstorm service concept ideas and reflect the ideas against stakeholder needs together with our clients. Workshops are creative tools for decision making in our client organizations.


We use service design tools such as business model canvas, customer journey map, service blueprint, use cases, user stories, work flows and task flows in the workshops. Our experts are specialized in summarizing all the concepting work in comprehensive and visualized way.
 

Touchpoint Design

We design easy-to-use, multichannel service touchpoints. They could be physical, digital or intangible interactions.
 

Service Prototyping and Testing

Prototypes for specific service touchpoints can take form of physical and digital demos, which can be used for testing new service concepts and related technologies. We create prototypes with varying level of complexity depending on use context and customer requirements. Our user testing methods range from agile testing to longer-term field pilots. 

 

BRAND IDENTITY

Brand Identity services focus on aligning product and service perceptions with brand promises through visual and contextual communication. Coherent appearance of the product family and clearly delivered marketing messages are essential for forming desirable brand image.

Graphic Design

We create visual representations for your ideas, messages and brand elements including web graphics, logos, data and print materials (posters, flyers, booklets, stands etc.).
 

Package design

A well designed package is a strong communication tool. We design packages for various products with user experience, logistics and cost efficiency in mind.

Animation and visualization

Do you need an animated presentation of your product or service? We combine 3D- and 2D-animation and visualization techniques to create promotional and technical animations and visualizations. In addition, we create photorealistic rendered pictures for all range of products independent of size and complexity.
 

Brand Identity Renovation and Implementation

Harmonization and renovation of brand elements, materials and overall brand image. We create brand identities and guidelines for our clients as well as implement them to all the necessary products and services. 

 

UX & UI DESIGN

The goal of UX and GUI design is to make intuitive and highly usable user interfaces for various platforms of industrial and consumer products. Successful GUI design elicits positive user experiences and often results in improved safety and productivity, especially in intensive working environments

Interaction Design

We create the logic and interaction flow for user interfaces of varying complexity. Creating visual representations of screens and combining them into verifiable storyboards is part of interaction design service. This allows us to ensure exceptional usability and attractiveness of your products.

UX Design

Great user experience is not just about pleasant look and feel of the product, but also about increasing productivity and reducing risks in the working environment. Making things intuitive, easy-to-use, understandable and stimulating is part of our job with UX Design service

Software development

Web and native mobile front end development. HTML5, JavaScript, jQuery, CSS3, native iOS and Android, etc. Lean and agile principles.

 

User interface prototyping

From paper mock-ups to interactive prototypes – we verify user experience, usability and feasibility of user interfaces utilizing the most efficient methods. 

 

SW & HW

Whether you need a quick Proof-of-Concept or productization for your novel idea our HW/SW development can do the job. Our target is to hand out something concrete that works and proves in practice what you are looking for.

Electronics design and software development

We design PCBs and simulate the performance of the circuits. Our strength is in the embedded electronics and software. These enable low cost and low power wireless devices and robust solutions for industrial applications. We have designed electronics for large volume consumer products as well as for dedicated laboratory instruments.

Sensors and measurement

We are strong in optics and measurement. Just choosing a right sensor is not enough if you want accurate and repeatable results. We take part in equipment design and designing of the mechanics as well. Tracing measurement drift or sensitivity to disturbances often require test set-up design and several samples to be monitored.
 

Expert services

Would a literature or component search give input for a better decision? We offer IPR and FTO services and have been co-inventor in several patent applications of our customers. Many of our projects are multidiscipline and involve academic research partners. Sometimes best option is to modify an existing product rather than developing a new.

PRODUCT DESIGN & TECHNOLOGY

Technology and Feasibility Studies

Looking for the next big thing? Is a piece of technology useful for a certain use case? If not, what in fact should be applied to that particular use case? Is the solution economically valid with expected volumes and market areas? These are the type of questions we provide answers to.
 

Hardware and Software Design

Embedded Hardware and Software Design, including e.g. IoT related devices. Back end development in co-operation with front end development. Supporting the rise of Industrial Internet and IoT which has created a need for a cross-cutting role that blend mechanical engineering with information and computing competencies. Mechatronics that by definition combine mechanical and electrical engineering is also part of this service that e.g. enables us to create automation systems and solutions.

Industrial Design

We are a partner for developing customer-driven businesses through in-depth customer insights. Gathering and analyzing customer knowledge both internally and externally helps to derive relevant factors and enhance decision making. Customer insights are crucial for developing and refining corporate strategy.
 

Mechanical design and engineering

Generation of cost-conscious solutions for any level of mechanical design needs, especially challenging mechanisms and plastic design for meeting the most critical demands. Generic mechanical design and engineering, e.g. plastics, thin sheet, heavy structures, mechanisms, etc. 

 

TESTING & VERIFICATION

Hands-on Rapid Development and Testing

Support for fast paced hands on product creation through fabrication and quick functional and UX testing of systems and services, devices, machines and machine parts, automation and mechatronics, confidentially. The Hub is equipped with professional staff with access to wide selection of manufacturing tools, technologies, and materials, in-house and through extensive network of partners.
 

Mock-up and Prototype Building

Support for fast paced hands on product creation through fabrication and quick functional and UX testing of systems and services, devices, machines and machine parts, automation and mechatronics, confidentially. The Hub is equipped with professional staff with access to wide selection of manufacturing tools, technologies, and materials, in-house and through extensive network of partners.

Testing and Verification

Both functional and User Experience evaluation, verification and validation added with environmental testing (e.g. Mil Std, IEC/EN, etc.) through partner network. Product testing and verification according to specifications by using prorotypes during R&D phase, and during mass production phase for e.g. production development. Also design and building of the test devices and systems.

 

LINK Design and Development Oy

+358 40 8399313

info(at)linkdesign.fi

© 2017 LINK DESIGN AND DEVELOPMENT OY.

ALL RIGHTS RESERVED